WChat
Adds live chat to your website, integrated with the client area.
Overview
Visitors chat straight from the site. A signed-in client is recognised, so your staff answer knowing who they are talking to and which services and invoices they hold.
Conversations are recorded, and anything not settled in the chat can be turned into a support ticket.
How It Works
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01
Put the chat on your site
Once enabled, the chat bubble appears on your site and in the client area.
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02
The visitor writes, your staff answer
A signed-in client is recognised and their services and invoices sit next to the conversation.
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03
The conversation is kept
History is stored and can be turned into a support ticket when needed.
What It Does
- Live chat on the site and in the client area
- Recognises the signed-in client
- Conversation history and staff assignment
Setup & Scope
- Required edition
- Starter and Pro (included with Business)
- Billing
- Monthly, annual or lifetime
- Setup
- Enabled automatically once added to your licence
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